Attendance Support Officer


Company:	Wax Recruitment Ltd
Salary:	from £14.82 an hour
Hours:	Full-time
Location:	Wrexham, LL11 1AR
Working pattern:	On-site
Job type:	Contract
Posting date:	14 Sept 2026
Closing date:	14 Oct 2026

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Summary

Job title: Attendance Support Officer

Job Category: Social Care Non-Qualified

Location: Lambpit Street, Wrexham, Wrexham Principal Area, LL11 1AR, Wrexham County Borough Council

Hours per week 37

Salary: £14.82 per hour

mencing with the most important responsibilities first, please list below the important job responsibilities ensuring that they total 100% to a maximum of 15. Please do not exceed this number. Further information should be provided in the context statement.

NO.

Description of Principal Duty or Responsibility

Working in schools under the direction of the Education Support Manager in partnership with schools, settings, parents and the Education Social Worker team to determine appropriate action with regard to non-attendance issues.

Complete home visits to determine reasons for absence and to assist pupils to settle back into school on return from absence using a number of strategies. To explain the implications of attendance legislation if relevant.

Acting as a mentor and coach to pupils to ensure any anxieties or concerns with regards to attendance are addressed. Assisting pupils to resolve any problems which arise within school or settings that affects school attendance, including making referrals to other services.

To build constructive relationships with parents/carers, exchanging information, facilitating their support for their child�s attendance and supporting home to school and community links.

Researching new models and methods of improving school attendance and sharing good practice with the ESW team.

To complete Attendance Audits in schools analysing their processes and procedures for managing non-attendance in line with the All Wales Attendance Framework. Reporting the findings back to the Education Support Manager.

Facilitating Attendance Improvement Plans with suitable pupils and collating data for an AIP.

Liaising with other departments or agencies as required and attending multiagency meetings if required. The meetings may include Pastoral Support Plan, Reintegration meetings, TAC or social care meetings to positively contribute to pupils� attendance.

Be familiar with the Wales Safeguarding Procedures and report any Safeguarding concerns through the course of contact with families to WCBC�s Social Care Department and the appropriate school or setting staff and relevant member of the ESW team

Complete administrative tasks e.g. dealing with correspondence, compilation/ analysis/reporting on attendance, exclusions and keeping detailed case records in line with agency requirements.

To provide the Education Support Manager with timely and relevant data and information as and when requiredto raise the aspirations and attainment of pupils.

To attend and contribute to staff meetings, management meetings and to attend training events to enhance knowledge and understanding of topics relevant to the ASO role.

To provide support to the Youth Justice Service Education Officer where appropriate and support in the delivery of education plans for children on statutory orders, working with the Youth Justice Prevention team.

To undertake any reasonable duties, including any projects to support attendance and deputising for ESW�s in times of necessity.

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