Head of Hard FM Performance and Quality | Oxford University Hospitals NHS Foundation Trust


Company:	Oxford University Hospitals NHS Foundation Trust
Salary:	£66,582 - £77,368 per annum pro rata
Hours:	Full-time
Location:	Oxford, OX3 9RP
Job type:	Permanent
Posting date:	14 Sept 2026
Closing date:	14 Oct 2026

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Summary

Head of Hard FM Performance and Quality

Band 8B | Full time: 37.5 hours per week | Base: John Radcliffe Hospital

Oxford University Hospitals NHS Foundation Trust is seeking an experienced and highly motivated Head of Hard FM Performance and Quality to provide senior leadership across the Hard Facilities Management elements of the Trust’s PFI contract portfolio.

This is a key role within the Estates and Facilities function, responsible for ensuring that complex Hard FM services are delivered safely, effectively and in line with contractual, statutory and mandatory obligations. The post holder will provide assurance to the Trust through robust performance monitoring, contract review, technical scrutiny and quality management, ensuring that services support a safe, efficient and high-quality healthcare environment for patients, visitors and staff.

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The successful candidate will lead the performance and quality management of Hard FM services across the Trust’s PFI portfolio, working closely with service providers, Trust colleagues and senior stakeholders to maintain contract compliance, value for money, service continuity and continuous improvement.

You will act as an intelligent customer for the Trust, interpreting complex contract information, performance data, lifecycle requirements and service quality evidence to identify risks, challenge underperformance and support informed decision-making. You will also play a central role in developing strong governance, reporting and assurance arrangements, including the monitoring of planned preventative maintenance, service failures, payment mechanisms, audit outcomes and improvement actions.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

This advert closes on Wednesday 23 Sep 2026

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