Medical Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | from £26,227 a year |
| Hours: | Full-time |
| Location: | Manchester, M14 6FS |
| Job type: | Permanent |
| Posting date: | 14 Sept 2026 |
| Closing date: | 14 Oct 2026 |
Summary
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls. To use the e-Referral system for referrals to hospitals and other care providers. To scan and file all correspondence into patients medical records using the docman system. To triage all clinical correspondence and workflow necessary documents to clinicians. Code all relevant clinical information into patients medical records. To make, cancel and amend appointments. To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations. To process all insurance and solicitor reports in a timely manner. To process copies of medical requests for patients and insurance companies in a timely manner. To complete all tasks in workflow manager to include deductions, GP2GP etc. To efficiently deal with tasks from GPs, nurses and other staff. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures. To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare. To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.