Customs Clearance Clerk


Company:	HR GO Recruitment
Salary:	£29,000 to £32,000 a year
Hours:	Full-time
Location:	Dover, CT17 0ET
Job type:	Permanent
Posting date:	11 Sept 2026
Closing date:	11 Oct 2026

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Summary

Customs Clearance Clerk - Dover | Permanent | £29,000-£32,000 (DOE) | Rolling rota (7:00am-7:00pm / 7:00pm-7:00am)

Ready to join a fast-paced customs operation supporting time-critical freight movements through Dover. If you're detail-driven, confident with customs documentation, and thrive in a team that keeps goods moving compliantly and efficiently, this could be your next step.

We're looking for an experienced Customs Clearance Clerk to support end-to-end clearance activity, working a rolling rota across days and nights.

Key responsibilities

Produce and check Customs and supporting documentation to ensure compliant, on-time clearance

Ensure all entries are completed accurately in Customs software and internal systems

Provide responsive support to internal teams, customers and authorities, resolving queries efficiently

Work closely with hauliers, suppliers and external stakeholders to keep freight moving

Monitor live shipment activity and take ownership of exceptions to minimise disruption

Maintain strong knowledge of current Customs procedures and compliance requirements

Collaborate with the wider team to deliver a seamless end-to-end clearance process

Required experience & skills

Proven experience in a Customs Clearance/Customs Admin role (import/export)

Strong understanding of customs processes and compliance requirements

Excellent attention to detail and confidence working with documentation and systems

Clear communicator with a calm, solutions-focused approach under pressure

Able to work a rolling rota including 12-hour day/night shifts

Apply today!

HRGO Recruitment is acting as an Employment Business in relation to this vacancy.

All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.

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