Ward Clerk - Mary Seacole Unit


Company:	NHS Jobs
Salary:	£30,630 to £32,346 a year
Hours:	Full-time
Location:	Epsom, KT18 7EG
Job type:	Contract
Posting date:	11 Sept 2026
Closing date:	20 Sept 2026

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Summary

Efficient Patient Admission and Care Coordination: Ensure patients are admitted, treated, and discharged efficiently, adhering to national guidelines and Trust policies while maintaining accurate and up-to-date records. Reception and Administrative Support: Provide a friendly, efficient reception service for patients and visitors, handle telephone enquiries, and support clinical teams with administrative tasks during ward rounds and meetings. Patient Record Management: Maintain and update patient records in compliance with the Trust Medical Records Policy, ensuring documentation is accurate, securely stored, and readily available to clinical staff. Discharge and Follow-Up Coordination: Facilitate discharge processes by liaising with relatives, carers, and other agencies, and notify GPs of patient outcomes to ensure appropriate follow-up care. Bed and Resource Management: Collaborate with the Clinical Site Management Team to manage bed allocation and coordinate specialist equipment and diagnostic tests for patient care. Communication and Stakeholder Engagement: Act as a key point of contact for patients, families, and stakeholders, using empathetic communication to address concerns and provide information. Compliance and Support: Assist ward managers in ensuring compliance with Trust standards, including infection control and data protection, while supporting quality improvement initiatives. Translation and Accessibility Services: Arrange translation services as required to ensure all patients have equitable access to care and information. Multidisciplinary Collaboration: Work closely with clinical teams and departments to maintain efficient systems, processes, and workflows that support patient care and operational needs. Administrative Flexibility: Provide cover for colleagues during absences, handle additional tasks as needed, and uphold Trust policies to maintain a high standard of service delivery. Please refer to the attached Job description and Person specification for More details.

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