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Area Housing Officer - FLK14592

Company:Falkirk Council
Salary:£39,375 to £43,426 a year
Hours:Full-time
Location:Falkirk, FK2 9EE
Working pattern:Hybrid
Job type:Permanent
Posting date:10 Sept 2026
Closing date:24 Sept 2026
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Summary

Job Advert

For Falkirk Council employees this is a secondment opportunity. Prior to application please obtain confirmation from your current Line Manager that you can be released to take up this secondment opportunity, should you be successful.

We want your future to become part of ours.

Falkirk Council is a council of the future. A community of over 7,000 employees striving to create better lives for all our residents.

Come join us.

Could you be our next Area Housing Officer within our Central Housing team?

In this role you will help to deliver a high quality housing management and customer service over a geographical area that will ensure the organisational aims, objectives and performance standards are met or exceeded in accordance with all relevant legislation, policies, procedures and best practice guidance, and within available budgetary parameters.

What we are looking for…

The ideal person for this role should have the Chartered Institute of Housing Level 4 or equivalent, excellent numeracy and literacy, experience working as part of a team, in a front-line customer service environment, the ability to organise competing demands and experience using MS office packages.

This post is subject to criminal convictions check through Disclosure Scotland for PVG Scheme Children and Protected Adult.

Sounds like you? Great. 

View the Job Profile for more information on what could be your next job.

Why work with us?

At Falkirk Council, we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us.

We are looking for people who share our values and want to make a real impact in our communities. Our values:

Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do.

  • Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day.

  • Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit.

  • Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives.

  • Ambitious: We work together to create sustainable services that make a lasting difference.

This role offers hybrid working, allowing employees to work both from home and in Council locations, to support business needs however most of the time will be spent out in the community. We promote a balanced approach, ensuring staff have the right environment to collaborate with colleagues while also having the option to work independently when appropriate.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership, the cost of which will be met by the preferred candidate.

This post is temporary until April 2027 to cover maternity leave.

Falkirk Council values diversity and welcomes applications from all backgrounds.

If you are ready to make a real difference to the lives of real people, apply today.

What we can offer you.

As a Falkirk Council employee, you’ll enjoy a range of flexible benefits.

Requirements

Contact Us

For more information regarding this role, contact Pamela McMillan, Housing Operations Co-ordinator on 01324 506070.

Find out what else Falkirk has to offer:

Visit Falkirk:

https://www.visitfalkirk.com/

Falkirk Leisure & Culture Website:

Falkirk Leisure & Culture Home Page

Helix Park & the Kelpies:

Helix Park Falkirk | The Helix

Housing Services is currently under review and, as a result, the job title and associated job profile for this post may change during the period of employment to reflect the future structure and operational needs of the service.

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