Ward Clerk - Critical Care | Dorset County Hospital NHS Foundation Trust


Company:	Dorset County Hospital NHS Foundation Trust
Salary:	£25,272 Pro rata per annum
Hours:	Part-time
Location:	Dorchester, DT1 2JY
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	10 Oct 2026

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Summary

The Ward Clerk provides comprehensive administrative and clerical support to ensure the efficient operation of a hospital ward. The post holder acts as the first point of contact for patients, relatives and healthcare professionals, maintaining accurate records, supporting patient flow, and facilitating effective communication across the multidisciplinary team.

• Act as a welcoming and professional first point of contact for patients, relatives, visitors and health care professionals, delivering excellent customer service at all times.

• Work as an integral member of the ward team, providing an efficient and professional clerical and administrative service in accordance with Trust policies, procedures and standards

• Maintain and manage patient records accurately and confidentially, ensuring all documentation is completed and filed in accordance with Trust and Information Governance requirements.

• Demonstrate flexibility and adaptability in managing changing priorities and workloads, responding promptly to requests for patient records and administrative support.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Right to Work in the UK:This role is not availablefor Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

JOB PURPOSE

The post holder will:

-Work as part of the ward team, to provide a smooth clerical and administrative service to the ward,

in line with Trust policies and procedures.

- Be responsible for the effective and efficient management of patient records as per trust policy

 Ensure that all data entries are made in a timely manner and by doing so, contribute to the Trust’s

targets, whether mandatory or local.

-Assist and support the team to ensure the delivery of a high quality service, requiring the use of

good clerical, communication and interpersonal skills.

-Offer a friendly, polite and personal point of contact for all patients, their families and members of

the public.

-Be flexible and adaptive in a changeable working environment where changing work plans require daily monitoring of required patient notes and the need to obtain different patient notes at short

notice.

This advert closes on Thursday 24 Sep 2026

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