Food and Beverage Manager


Company:	Dakota Hospitality Limited (Dakota Hotels)
Salary:	£43,000 to £43,000 a year
Hours:	Full-time
Location:	Newcastle Upon Tyne, NE1 3DX
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	10 Oct 2026

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Summary

Job Ref: DAK1357

Branch: Dakota Newcastle

Location: Dakota Newcastle, Newcastle Upon Tyne

Salary/Benefits: Earnings are £43,000 including average anticipated tronc and surplus

Contract type: Permanent

Hours: Full Time

Hours per week: The role carries a permanent contract with 45 hours per week

Posted date: 10/09/2026

Closing date: 10/10/2026

We are seeking a hospitality professional with a passion for great food and wine for the role of Food and Beverage Manager.

PRIMARY ROLE RESPONSIBILITIES

The Food & Beverage Manager is responsible for the commercial and operational success of Dakota Newcastle's Food & Beverage operation, including our 100-cover Grill, 60-cover Cocktail Bar, incorporating the Champagne Room and Cigar Terrace, 60-cover Tyne Suite events space, and 30-cover Library private events space.

The role is accountable for delivering exceptional guest experiences across our restaurant, bar, and events operations, including:

Lead and inspire the Food & Beverage team to deliver exceptional guest experiences and consistently high service standards.

Oversee the day-to-day operation of the Bar, Restaurant, Private Dining and Events spaces, ensuring smooth and efficient service.

Recruit, coach and develop team members, driving performance through training, feedback and regular one-to-one meetings.

Maintain the highest standards of food, beverage and service quality across all areas of the operation.

Drive revenue growth through effective sales strategies, upselling and commercial decision-making.

Manage departmental performance, including payroll, labour costs, stock control and financial targets.

Build strong guest relationships by handling feedback and resolving concerns professionally and promptly.

Work closely with senior leadership, sales and marketing teams to enhance the guest experience and support business growth.

Oversee workforce planning, rotas and staffing levels to meet operational demands.

Ensure compliance with food safety, allergen management, licensing, health & safety and data protection requirements.

Undertake Duty Manager responsibilities when required, leading the hotel operation and responding effectively to guest, team and emergency situations.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

At least one years’ experience as a Bar or Restaurant Manager or above in a similar calibre of full-service restaurant with experience in writing rotas, delivering training, and daily people management.

A minimum of four years experience working in restaurants.

Demonstrable experience in writing wine lists, the development of team members, and F&B revenue maximisation.

Comprehensive knowledge of wines and high-end service standards. Certification in WSET level 2 or above is beneficial.

A confident leader with a hands-on approach to leading a team

Be an outgoing personality with effective communication skills.

Ability to work at pace and be proactive for the duration of your shift.

An enthusiastic individual who will promote our culture of positivity.

Be task oriented with a great pride for the work they do and attention to detail.

Flexible with shift patterns and available around the needs of our business.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

Special discounts on stays and dining at any Dakota

Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor

Additional holiday day on the first anniversary of your employment

Meals on duty and uniforming

WELLBEING

Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers

Support from our inhouse Mental Health Champions

Family-friendly flexible working options

Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

Accredited, certified compliance training given on employment

Access to a suite of external, certified resources via our Learning Management System

Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan

Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

APPLY

Please send us your up to date CV.

ABOUT DAKOTA NEWCASTLE

Ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

ABOUT DAKOTA HOTELS 

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle. With our newest hotel opening at Manchester Airport with more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last three years running.

As winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by 

The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

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