Operations Manager Care Homes


Company:	Willing Care Recruitment Limited
Salary:	Not specified
Hours:	Full-time
Location:	Norwich
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	10 Oct 2026

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Summary

Operations Manager – Care Homes

£65,000 per annum + Bonus Scheme + Car Allowance

NMC Registered Nurse Required

Ready to take the next step in your operational leadership career?

This is a fantastic opportunity for a nurse-qualified leader who enjoys working closely with Home Managers to improve outcomes, support teams, and ensure services consistently deliver exceptional standards of care. You'll play a key role in monitoring operational performance, supporting regulatory compliance, and helping services achieve both quality and commercial objectives.

The successful candidate will be a confident leader with a strong understanding of the care home sector, experience managing operational performance, and the ability to build positive relationships with a wide range of stakeholders.

What We're Looking For

Registered Nurse (RGN or RMN) with an active NMC PIN

Full UK driving licence

Proven operational management experience within the care home sector

Experience supporting multiple care homes or services

Strong knowledge of CQC regulations and adult social care standards

Strong understanding of financial management, budgets, and operational performance

Experience supporting quality improvement and managing service performance

Excellent communication and stakeholder management skills

Ability to analyse data and implement effective action plans

What’s On Offer

A highly

competitive salary of £85,000 per annum

Attractive

performance-related bonus scheme rewarding your impact

Generous car allowance to support your regional role

Comprehensive induction programme to set you up for success from day one

Continuous training and development opportunities to support your career progression

Paid NMC renewal fees

Paid DBS check

Access to an

Employee Assistance Programme (EAP) for additional support

Annual leave that increases with length of service

Key Responsibilities

Support the operational performance of a portfolio of care homes

Work closely with Home Managers to drive quality improvements and service excellence

Monitor compliance with CQC regulations and company policies

Support homes to achieve occupancy, budget, and performance targets

Analyse operational data and implement improvement plans where required

Support recruitment, retention, and development of management teams

Conduct regular service visits, audits, and performance reviews

Build strong relationships with residents, families, healthcare professionals, and regulators

Ensure services deliver safe, effective, and person-centred care

Support the implementation of organisational strategies and business objectives

All appointments are subject to safer recruitment requirements, including an enhanced DBS check, satisfactory references, and verification of the right to work in the UK.

Reference: WILL260052/DB

INDNUR

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