Site Support Officer


Company:	NHS Jobs
Salary:	£28,392 to £31,157 a year
Hours:	Full-time
Location:	Coventry, CV2 2DX
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	24 Sept 2026

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Summary

Responsibility for escalating delays to a patients journey across the organisation, to the relevant group Actively assist in the organisation of urgent admissions and liaise with everyone involved in a professional and sensitive manner Assist with the physical movement of patients around the organisation, if required, to support the delivery of good patient care and experience alongside delivery of the national standards of performance National standards of performance Coordinate the workload of the Transfer Team to ensure flow and delivery of National Targets To be responsible to ensure that the current Real Time information of bed status is crucial at all times of the day to ensure patient experience is not compromised Responsible for ensuring that a comprehensive updated AM/PM handover is communicated to the night team of the sites capacity as well as any issues giving detailed information, with accurate future flow across the site Provision of an effective internal and external communication system with agencies including PTS, IDT and private ambulance service The role of Medical Bed Capacity Manager for all specialities is taken daily from 15:00 19:30 and across all weekends and Bank Holidays For further details of the role please see the attached job description.

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