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Credit Control Supervisor

Company:Vacancy Filler
Salary:from £35,000 a year
Hours:Full-time
Location:St Mellons Cardiff, CF3 0LT
Job type:Contract
Posting date:10 Sept 2026
Closing date:8 Oct 2026
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Summary

Position: CREDIT CONTROL SUPERVISOR – 12 MONTH FIXED TERM CONTRACT

Location: St Mellons, Cardiff CF3 0LT

Salary: £35,000

Contracted Hours: 37.5 hours per week (full time)

The Company

Shaw healthcare is the largest employee owned healthcare company in the UK employing more than 3000 members of staff and providing care to over 2000 people across 65 care homes and supported living services.

The Role

An opportunity has arisen for an experienced Credit Control Supervisor to work on a 12-month fixed term contract basis to provide support during a period of maternity leave within the Finance department based at the Head Office in St Mellons, Cardiff.

This is a key role that ensures debt levels with local authorities and the NHS are managed effectively and kept to a minimum.

You will be someone who has had previous supervisory experience in a credit control function and is used to supporting a small team giving direction on matters requiring attention.

Reporting to the Income and Credit Manager the key responsibilities will include:

  • Monitoring debt levels on a daily basis ensuring invoicing and collection of cash in relation to local authorities and the NHS is carried out on a timely basis.

  • Providing direct supervision and support to members of the Credit Control team.

  • Liaising with operations staff to ensure resident information is received and complete.

Given the nature of the role this position will be primarily based at the Head Office in St Mellons.

Experience and Skills

You will need:

  • Extensive experience of working in a credit control environment in a service sector.

  • Previous supervisory experience is essential.

  • Confident communicator with strong interpersonal skills.

  • Proficient in Microsoft Office including Excel, Word and Outlook.

  • Experience of working in the care home sector would be beneficial but not essential.

Benefits

  • 20 days annual leave plus 8 bank holidays

  • Staff discount scheme

  • Employee Ownership bonuses (subject to company financial performance)

  • Free on-site parking

  • Enrolment into the NEST pension scheme

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