Customer Service Manager


Company:	hindpool B&M
Hours:	Full-time
Location:	barrow in furness, LA14 2NE
Working pattern:	On-site
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	10 Oct 2026

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Summary

We are currently recruiting for a full time Customer Service Manager Position to join our team in our Barrow In Furness Hindpool Home Store!

We are looking for a colleague to join the team on a permanent basis. This is a full time 40hr Management position.

Love retail? Get a buzz off delivering great customer service? Ready to lead a team that puts customers first every single day?

This is a hands-on leadership role where you’ll own the front-end experience - from the moment customers walk into the store, until the moment they leave. You’ll lead your team to deliver fast, friendly, and efficient service in a busy, high-energy store.

It’s a permanent, full‑time role, and as part of the store management team, will require flexibility required across days, evenings, and weekends.

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! We are looking for team members who will thrive in our fast paced, high energy environment! You will be ambassadors for your store and be passionate and knowledgeable about our products and services!

It is essential to be able to demonstrate you are: Service orientated / Able to work at pace / A team player and previous Retail Management Supervisory experience.

And you have: Good communication skills / A can do, proactive and positive attitude / Drive and determination to succeed individually and as part of a team /A flexible approach

: Previous retail experience or experience in a fast paced environment essential!

B&M Retail are one of the UK s fastest growing retailers and with our ongoing expansion plans there really hasn t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

Location: Barrow-In-Furness, Cumbria

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