Detention Engagement Officer
| Company: | Triumph Consultants Ltd |
|---|---|
| Salary: | £189.23 to £189.23 a day |
| Hours: | Full-time |
| Location: | Strathaven, South Lanarkshire |
| Job type: | Temporary |
| Posting date: | 10 Sept 2026 |
| Closing date: | 9 Oct 2026 |
Summary
What's involved with this role:
Role: Detention Officer/Executive Officer
Ref: 7859 (JM)
Pay Rate: £189.23 per day PAYE, with flexible holiday pay
Hours: 37 hours per week
Length of Contract: TBC but initially 3-6 months
Location: Strathaven, Scotland
Sector: High Profile Client
Working Arrangements: 100% office based
Special Requirement: You will need to be a car driver and physically fit as this is a demanding role
Active CTC minimum requirement and must be active. Scottish DBS/or Enhanced DBS are requirements of the role also
Working Pattern
This role requires you to be flexible. Successful candidates will need to be able to attend for early and late shifts. On weekdays, the early shifts are 08.00 to 15.24 and late shifts are 13.36 to 21.00. On weekends and public holidays (excluding Christmas Day and New Years Day), the early shifts are 09.00 to 16.24 and late shifts are 09.36 to 17.00.
Candidates are required to be available for all scheduled shifts and will not have the option to select specific shifts.
Shift pattern:
is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays
1 in 3 weekend working both Saturday and Sunday expected
Detention Officer / Executive Officer – CTC Cleared
Are you confident handling challenging situations, engaging with people effectively, and managing sensitive casework? We are looking for experienced Detention Officers / Executive Officers to join a busy operational team supporting residents within an Immigration Removal Centre (IRC) environment. You will need to be physically fit as this is a demanding role.
The Role
You will manage a portfolio of residents and provide professional, consistent engagement, including:
Conducting face-to-face engagements, inductions and assessments
Explaining options and consequences of non-compliance
Identifying, recording and managing vulnerabilities in line with policy
Working closely with IRC suppliers, stakeholders and caseworkers
Providing accurate case updates and maintaining comprehensive records
Recording all interactions promptly on IT systems
Supporting management reporting and general administration, including inbox and telephone management
Escalating risks, concerns and issues promptly and appropriately
Remaining calm, professional and effective when dealing with challenging or sensitive situations
Essential
Active CTC clearance or higher – NON-NEGOTIABLE
Excellent verbal and written communication skills
Ability to manage challenging situations with confidence and professionalism
Leadership potential and strong decision-making skills
Flexible, adaptable and solutions-focused approach
Good working knowledge of Microsoft Word, Outlook and Excel
Personal Safety Training Level 2
Spear training
Disclosure Scotland
Enhanced non-barred DBS clearance
Important
100% office-based – full-time only.
Candidates must be able to commit to working fully onsite.
If you have the required security clearance, resilience and communication skills to thrive in a demanding operational environment, we want to hear from you.
Please apply with a copy of your updated CV soonest: Jacqui.maizels@tclrec.com
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: 7866
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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