Support Officer - Revenues and Benefits


Company:	Get Staffed Online Recruitment Limited
Salary:	£25,947 to £25,947 a year
Hours:	Full-time
Location:	Spalding, PE11 2XE
Working pattern:	On-site
Job type:	Permanent
Posting date:	9 Sept 2026
Closing date:	9 Oct 2026

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Summary

Contract Type: Permanent

Full Time / Part Time: Full Time

Hours: 37

Job Location: Horncastle, Spalding

Salary Range: £25,947 per annum

Closing Date: 23/09/2026

Are you organised, customer-focused and looking for your next opportunity?

Our client is looking for a motivated and reliable Support Officer to join their Revenues and Benefits team. This is an important role that helps ensure residents receive efficient and effective services relating to Council Tax, Benefits and Business Rates administration. Working as part of a team, you will provide administrative support, maintain accurate records, assist customers with enquiries and help the service achieve its performance and compliance objectives.

Whether you already have experience in an office or customer service environment, or you are looking to develop your skills and begin a career, our client would like to hear from you.

What You'll Be Doing:

- Providing administrative support to help the Revenues and Benefits service operate efficiently.

- Maintaining and updating records and information accurately across service systems.

- Assisting with data gathering, reconciliations and routine processing activities.

- Dealing with customer enquiries by telephone and in writing, delivering excellent customer service.

- Supporting compliance with legislation, policies, data protection and information security requirements.

- Working collaboratively with colleagues to help the team achieve service standards and targets.

What They're Looking For

They are looking for someone who:

- Is well organised, motivated with the ability to manage tasks effectively.

- Has good attention to detail and can work accurately with information.

- Communicates clearly and professionally with customers and colleagues.

- Enjoys working as part of a team and building positive working relationships.

- Is confident using IT systems, including Microsoft Office applications.

- Can use initiative, solve problems and adapt to changing priorities.

- Is committed to providing a high standard of customer service and quality work.

Working Arrangements

The position will be based in Spalding or Horncastle.

About Our Client

Our client is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. They provide a range of professional services including HR and Payroll, Financial Services, Procurement and Contracts, ICT and Digital, Customer Contact, Revenues and Benefits, Health and Safety, and a range of Corporate Support services.

Company Culture

Our client is driven by a clear mission: Together, they will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for their customers, communities, and colleagues.

They offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Their teams enjoy regular events and recognition.

What Do I Get In Return:

- Local Government Pension Scheme - With Generous Employer Contributions, you can enjoy peace of mind knowing you're part of a scheme designed to provide financial security for life after work.

- Annual leave - Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off. They also provide an option for you to flex when you take your bank holidays.

- Hybrid working - Coming together and learning from each other is important. Through hybrid working their employees can work from home and office, with a minimum of 2 days working in their offices per week.

- Wellbeing Support, Advice and Guidance - Emotional guidance can be accessed via their Employee Assistance Program though an online portal or over the telephone.

- Employee Benefits platform - Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts.

- Employment policies - Including gender neutral Family Parental leave policy and time off provisions to support those special and also challenging moments in their employees' lives.

- Career progression - Opportunities for professional growth and development.

Our client is an equal opportunities employer. They are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and they have also committed to be a Disability Confident employer.

Our client reserves the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.

Application Details

Closing Date: 23rd September 2026

Provisional Interview Date: 28th September 2026

The interview will consist of a combination of questions and assessments which will look at communications skills and priority reasonings.

Submit your CV now.

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