Revenues & Collections Assistant - EAY12867


Company:	East Ayrshire Council
Salary:	£27,937 to £29,247 a year
Hours:	Full-time
Location:	Kilmarnock, KA1 1DD
Working pattern:	On-site
Job type:	Permanent
Posting date:	9 Sept 2026
Closing date:	23 Sept 2026

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Summary

Job Description

Working within our Revenues & Processing and Collections & Recovery service teams, the post holder will contribute to the efficient and effective delivery of the Council’s Revenues & Benefits functions and Collection & Recovery functions.

The work of these service teams includes dealing with all matters relating to Council Tax, Non-Domestic Rates, Housing Benefits, Council Tax Reduction, Discretionary Housing Payments, Clothing Grants and Free School Meals, Income Collection, Debt Recovery and Scottish Welfare Fund in accordance with statutory legislation and regulations in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to those identified within the Finance and ICT Service Plan, the Council’s Digital Strategy and the Community Plan.

Requirements

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

Responsibilities

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

The Individual

These are permanent full time posts based within the Opera House, Kilmarnock.

The hours of work are 35 hours per week to be worked:

Monday - Thursday, 9.00am - 5.00pm & Friday 9.00am - 4.00pm

The full time salary of the posts is between £27,937 - £29, 247 per annum.

The workstyle for these posts is Flexible - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations

To be considered for interview, candidates must demonstrate on the application that they meet all essential criteria of the attached job specification.

If you require further information please contact Mhairi Nairn at mhairi.nairn@east-ayrshire.gov.uk

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

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