Clinical Support Worker


Company:	NHS Jobs
Salary:	from £25,272 a year
Hours:	Full-time
Location:	Stoke on trent, ST4 6QG
Job type:	Permanent
Posting date:	9 Sept 2026
Closing date:	23 Sept 2026

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Summary

It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to the Registered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner. To receive patients, visitors and staff in a calm, friendly and efficient manner. Exchanges information with patients using reassurance, tact and empathy. Overcome barriers to understanding for example patients with physical or mental disabilities. The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue. All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment. The post holder will work towards completion of a vocational qualification in care as agreed in their PDR. Have a duty to respond and report patients condition in a timely manner. This will include judgements involving facts. Hold basic keyboard skills. Dexterity to undertake nursing care procedures as appropriate.

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