Service Manager
| Company: | Routes Healthcare |
|---|---|
| Salary: | £50,000 to £60,000 a year |
| Hours: | Full-time |
| Location: | HD3 2AB |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 9 Sept 2026 |
| Closing date: | 9 Oct 2026 |
Summary
Service Manager – Complex Care
Brighouse | Yorkshire region
Up to £60K Plus Bonus
The role
We're looking for an experienced manager who can lead from the front. Following a structured induction, you'll take ownership of a portfolio of complex care packages — managing clinical teams, driving service delivery, and resolving problems as they arise.
You'll oversee a range of clinical and complex care needs, leading nurses and case managers, managing training needs, keeping standards high, and working closely with integrated care boards, commissioners, and multi-disciplinary teams. Clients are based in the community across the region, so regular travel to visit clients and teams is expected.
What we're looking for
Hands-on experience managing complex care packages with clinical interventions
Track record managing teams of healthcare professionals (nurses, case managers)
Solid understanding of CQC compliance and Health and Social Care legislation
Practical commercial awareness — you understand the healthcare market and can manage budgets
Organised, self-motivated, and unafraid to roll up your sleeves
Full driving licence and access to your own car for work
What we offer
Salary up to £60,000 plus service performance-related bonus
Full-time, permanent role based in Brighouse
Centralised support teams (HR, Payroll, Quality, IT) — so you can focus on managing care
Routes Academy for your own development and that of your team
In-house recruitment team — we fill vacancies ourselves, no agency reliance
Digital Care Plans making operations more efficient
25 days' holiday, additional bank holiday leave, plus a day off for your birthday
Pension scheme and Employee Assistance Programme
CQC-rated 'good' — you'll be joining a stable, regulated provider
About Routes Healthcare
We're a CQC-registered domiciliary and complex care provider across Northern England. For 15 years we've focused on delivering person-centred care and supporting both clients and care workers.
We recruit our own workforce, invest in training and development through Routes Academy, and keep our operations lean and focused. We're rated 'good' by CQC and we back our teams with proper centralised support.