Visitor Experience Team Member (fixed-term)


Company:	The Devonshire Group
Salary:	£12.81 per hour
Hours:	Part-time
Location:	Bakewell, DE45 1PP
Job type:	Permanent
Posting date:	9 Sept 2026
Closing date:	9 Oct 2026

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Summary

Job Advert

Would you like to join our friendly and supportive Visitor Experience Team as a Visitor Experience Team Member working across both

elements of the Guiding and Welcoming team, providing visitors with the information they need to ensure they experience the very

best of Chatsworth?

You will be integral to the enjoyment of our visitors, bringing the experience of Chatsworth alive as you help inform visitors

about Chatsworth, its history, it stories and the visitor attraction. You will create a warm and engaging welcome for our

visitors, taking payments, processing bookings, promoting Gift Aid, selling guidebooks, and tours as well as answering customer

queries. In this diverse role you will spend periods of time both on the visitor route, at all the attraction entry points and in

the garden.

To succeed in this role you must enjoy engaging with members of the public and working as part of a team. You will provide an

excellent customer service and be comfortable working outdoors during all weathers be adaptable to switch tasks at short notice.

A current driver’s license would also be a bonus, as you will occasionally be asked to drive a buggy.

The Visitor Experience Team operate between the hours of 8am and 8pm, with the need for flexibility and additional hours in busy

periods (e.g. Christmas) as part of your appointment. We have a variety of shift pattern’s available including weekends which

will be discussed at interview.

This is a fixed-term role ending at the close of season on 3rd January 2027. Please see attached job description for further

information.

In return

As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the

Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are

focused on delivering exceptional customer service.

We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits include:

• Free access to Chatsworth and Bolton Abbey Estates.

• Excellent personal development and career opportunities.

• Free entry to the Chatsworth fairs and many of the events.

• Membership of the Life Assurance Scheme.

• Competitive annual leave (and the ability to buy more)

• Free on-site parking

• Employee assistance programme

• Uniform allowance

Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority

Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community

Applications will be reviewed as they are submitted and the advert may close earlier than the advertised closing date once the

shifts are filled. We therefore recommend early submission of your application.

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