Deputy PCN Manager


Company:	NHS Jobs
Salary:	from £45,000 a year
Hours:	Full-time
Location:	Nuneaton, CV11 5HX
Job type:	Permanent
Posting date:	9 Sept 2026
Closing date:	23 Sept 2026

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Summary

Job Purpose / Summary The Deputy Primary Care Network (PCN) Manager will support the effective leadership, operational management, and strategic development of the PCN, ensuring the successful delivery of network priorities, programmes, and services across its 11 member practices. The post holder will be responsible for the day-to-day operational oversight of PCN activities, ensuring services are delivered safely, efficiently, and in line with contractual, financial, quality, and governance requirements under the guidance of the PCN Manager. You will also work with the Digital & Transformation Lead on improvement initiatives and operationally ensure governance and compliance standards are met (including Data Sharing Protocol Toolkit (DSP TK) and CQC-aligned requirements). The role includes providing information in relation to performance, KPIs (Key Performing Indicators) and reporting, coordinating the ARRS workforce and supporting processes to allow financial oversight (including budgets, claims and contracts). Main Responsibilities Workforce & HR Management: Act as the Primary Operational Manager for some PCN staff (Care Coordinators, First Contact Physiotherapists, Nurse Associates, Physician Associates and Dietitians) overseeing annual leave, sickness absence, Supervision/Annual Appraisals and Statutory/Mandatory training compliance. Provide regular reports to the PCN Board to provide assurance that PCN Workforce is compliant with all regulatory requirements. Collaborate with the Senior Management Team to support PCN developments and initiatives. Manage the recruitment process for new roles, from writing adverts to coordinating interview panels and liaising with the PCN Business & ARRS Coordinator to ensure appropriate pre-employment checks are completed. Operational Delivery & Performance Tracking: Act as the daily operational point of contact for the 11 Member Practices, to answer financial queries or any questions in relation to the ARRS Workforce. Monitor PCN performance against national and local targets. Deputise for the PCN Manager at Board Meetings, Senior Management Team Meetings, PCN Members meetings and ICB Operational Meetings, and others as and when required. Ensure data submissions and claims are accurate, verified, and submitted within deadlines. These include Strategic Data Collection Service, ICB Returns and PCSE. Maintain the PCN Risk Register and Incident Log, with support from the PCN Information Governance Lead. Keep an accurate record of mobile and soft phones, with details of who they are allocated to. Contribute to the completion with DSP Toolkit submission and compliance. Support with the emerging Integrated Neighbourhood Teams agenda where appropriate. Finance & Payroll: Support with the monthly creation and reconciliation of a Payroll file for all PCN employed staff for submission to the Payroll provider, and liaise with the Finance Officer to ensure that accurate salary payments are created on the PCN Bank Account. Generate quarterly finance reports for consideration by the PCN Board and PCN Members. Also create quarterly schedules for payments to Member Practices for approval by the PCN Manager. Communication & Governance: Become an integral part of the PCN Senior Management Team to support the existing strong working relationships across the team. Foster collaborative, positive relationships across all 11 member practices to ensure alignment with PCN strategic goals.

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