ASB Housing Officer
| Company: | Triumph Consultants Ltd |
|---|---|
| Salary: | £23 to £23 an hour |
| Hours: | Full-time |
| Location: | Thatcham, Berkshire, RG19 6AD |
| Job type: | Temporary |
| Posting date: | 9 Sept 2026 |
| Closing date: | 8 Oct 2026 |
Summary
What's involved with this role:
Triumph Consultants are looking for an Anti Social Behaviour Housing Tenancy Officer to address engrained anti-social behaviour & delivering tenancy success through resolution & enforcement. Contract is for 2 to 3 months in Thatcham, Berkshire, RG19 6AD
ASB Housing Officer
Pay Rate: £23.00 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
Contract length: 2 to 3 months
Location: Thatcham, Berkshire, RG19 6AD
Area to cover is Oxfordshire
Must be able to drive and have access to a car to enable extensive travel across Oxfordshire
Enhanced DBS at Offer
Key requirements:
Experience of working with anti-social behaviour cases, dealing with challenging behaviour and have a sound knowledge of criminal justice legislation.
A sound knowledge and experience of ASB case management, legal work and court process
Experience of addressing non access, fraud and other tenancy breaches minimising need for legal intervention
Experience of attending and representing the organisation at court, including preparation of Notices, court papers and witness statements
Excellent demonstratable knowledge of tenancy, lease, resolution, and legal approaches to maintain and improve outcomes for customers and minimise risk
Membership of a professional body – CIH or equivalent, is desirable
Must be able to drive and have access to a car to enable extensive travel across Oxfordshire
Key responsibilities
Provide a professional, proactive and customer-focused service across your local area and help customers maintain successful tenancies and achieve positive outcomes
Tackle anti-social behaviour, resolving issues and using enforcement where necessary
Build positive relationships with customers and colleagues and work collaboratively to help create safer, stronger communities.
Deliver highly effective professional tenure blind service within a locality to resolve engrained anti-social behaviour, where legal action is a last resort and deliver tenancy success through resolution whilst meeting agreed performance, service, financial standards ensuring customer satisfaction, and fully comply with legislation, regulatory and governing requirements
Working with external partner agencies, solicitors and internal teams
Working collaboratively with locality and functional teams to resolve non access, fraud and tenancy and lease breaches to ensure regulatory and statutory compliance within agreed customer standards and financial regulations
Reference: SGN 5301933 Anti Social Behaviour Housing Officer
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Job Ref: 5301933
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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