Northampton - AO x 1


Company:	Brook Street
Salary:	£12.86 to £13.25 an hour
Hours:	Full-time
Location:	Northampton, NN1 3HQ
Job type:	Temporary
Posting date:	8 Sept 2026
Closing date:	15 Sept 2026

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Summary

Administrative Officer (Court & Tribunal Support)

Location: Northampton, NN1 3HQ

Working Days / Hours: Monday to Friday, 37 hours per week

Working Pattern: Office-based

Pay Rate: £12.86ph

Level of Clearance Required: Basic DBS

Length of Assignment: Until 31 March 2027

Possibility of Extension: Yes

If you're organised, people-focused, and at your best when details matter, this is a role where your work genuinely helps keep cases moving and services running smoothly. Our Client is hiring for a reputed client, supporting the effective operation of Courts and Tribunals-delivering a high standard of customer service, day in and day out.

What you'll be doing:

* Prepare papers, files, and court/tribunal documents for hearings, meetings and case progression

* Maintain accurate records on an in-house computer system and complete data input tasks

* Support day-to-day operations such as clerking hearings and ensuring materials are up to date

* Provide helpful counter, written and telephone enquiries handling, with "right first time" service

* Assist with listing and rota management, checking files, and supporting the scheduling of activities

* Collect, assemble and interpret information needed to run daily Team Information Board (TIB) meetings

* Draft standard letters, correspondence, minutes, notes, reports and submissions using guidelines

* Verify and check documents, records, accounts, claims and returns against required criteria and procedures

* Produce basic statistical analysis reports and carry out straightforward financial processing where needed

* Contribute to continuous improvement using Lean principles and problem-solving approaches within defined processes

What you'll bring:

* Strong administrative ability with excellent attention to detail and accuracy

* Clear customer service mindset-polite, prompt, and supportive with internal and external customers

* Ability to manage your own time and work effectively in a team, with regular management support

* Confidence handling routine enquiries and working to workload targets for throughput and accuracy

* Comfort using IT for data input and record-keeping to a required standard

* Willingness to be flexible, including occasional ad hoc work at other local offices when required

* Discretion and initiative to improve processes within systems and guidelines

Additional information:

* You may have regular contact with court/tribunal users, including the Judiciary and legal profession (where applicable).

If you're ready for a role with real purpose and structured support, we'd love to hear from you. Apply now to start your journey with a team that values service, quality, and continuous improvement.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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