Medical Secretary/Referral Administrator


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	Littlehampton, BN17 5JR
Job type:	Permanent
Posting date:	8 Sept 2026
Closing date:	18 Sept 2026

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Summary

The Medical Secretary / Referral Administrator is responsible for providing administrative and secretarial support to clinicians while ensuring patients receive timely and appropriate access to secondary care services. The role involves processing referrals, managing clinical correspondence, maintaining accurate patient records, and acting as a key point of contact between patients, GPs, hospitals, and other healthcare providers. The post holder will manage referrals through NHS systems, support patients with referral enquiries, and undertake a range of medical secretarial duties including handling correspondence, actioning clinical tasks, and maintaining confidentiality at all times. Strong organisational, communication, and IT skills are essential, along with the ability to work effectively in a busy healthcare environment. Previous administrative or healthcare experience is required, with NHS, General Practice, e-Referral Service (e-RS), and SystmOne experience desirable. The successful candidate will demonstrate professionalism, compassion, attention to detail, and a commitment to delivering high-quality patient care and service improvement. The role may require working across the four sites of ACF Medical Group to support operational needs.

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