Quality Improvement Coordinator


Company:	New Appointments Group Ltd
Salary:	£15.50 to £16.50 an hour
Hours:	Full-time
Location:	Dover, CT17 9EN
Job type:	Temporary
Posting date:	7 Sept 2026
Closing date:	7 Oct 2026

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Summary

Quality Improvement Coordinator

Location: Dover

Hours: Monday-Thursday 08:00-16:30, Friday 08:00-13:00

Salary: £15.50 - £16.50 per hour

Contract: Temporary, up to 6-months

Are you experienced in quality, QHSE or continuous improvement and enjoy using data to identify problems and drive positive change?

We're looking for a Quality Improvement Coordinator to join the QHSE team of a well-established manufacturing business in Dover. Reporting to the Head of QHSE, you'll work closely with Department Heads and key stakeholders to improve product quality, consistency and processes across the business.

Key Responsibilities

Analyse quality data, including first-time yield, customer care cases, warranty returns and CI tickets, to identify trends and improvement opportunities.

Lead and support quality improvement projects.

Investigate non-conformances and recurring issues, using root cause analysis to identify effective corrective actions.

Work with stakeholders to promote quality ownership and a continuous improvement culture.

Support QMS processes, procedures and documentation.

Assist with ISO certification activities and internal QHSE audits.

Represent QHSE in relation to the Restrictive Substance Compliance Programme (RSCP).

Provide wider support to the QHSE team as required.

About You

You'll ideally have:

Previous experience in quality, continuous improvement, manufacturing or QHSE.

Strong analytical, problem-solving and root cause analysis skills.

Experience working with quality management systems and/or ISO standards.

A good understanding of continuous improvement methodologies.

Excellent communication and stakeholder management skills.

Strong attention to detail and the ability to work with complex data.

A proactive, practical starter-finisher approach and the ability to influence change.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

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