Senior Healthcare Support Worker


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Exeter, EX2 5DW
Job type:	Permanent
Posting date:	7 Sept 2026
Closing date:	21 Sept 2026

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Summary

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for someone who is compassionate, enthusiastic, motivated and keen to develop their skills within neonatal care. We would particularly welcome applicants who: Have previous clinical care or healthcare experience. Have neonatal experience or experience caring for babies and families desirable, but not essential. Are compassionate and understand the importance of family-centred care. Have excellent communication and interpersonal skills. Are enthusiastic about supporting infant feeding and parentbaby relationships and maintaining our UNICEF Baby Friendly Gold standards. Are willing to learn and undertake the specialist clinical competencies required for the role. Can work calmly and effectively within a busy clinical environment. Are flexible and able to work as part of our 24-hour neonatal service, including days, nights and weekends. Working under the direction of our registered neonatal nurses, your role will include supporting the delivery of individualised care, helping parents to become confident in caring for their baby, supporting feeding and undertaking a range of observations and clinical activities appropriate to your role and competencies. This can include: Providing direct care to babies and supporting their parents and families. Supporting parents with their baby's everyday care and helping them develop confidence before going home. Supporting breast, bottle and nasogastric feeding following appropriate training and competency assessment. Undertaking and recording observations including temperature, respiratory rate, pulse, oxygen saturations and weight. Developing additional clinical skills such as blood glucose monitoring, blood sampling and other neonatal-specific competencies. Supporting registered nurses and medical staff during procedures and investigations. Maintaining a safe, clean and welcoming neonatal environment. Providing compassionate support to families who may be experiencing an emotional and stressful time. The team This is an exciting opportunity to become part of a team where family-integrated care is at the heart of what we do. We recognise that admission to a neonatal unit can be an overwhelming experience for families. Our aim is not only to provide excellent care to babies, but to work in partnership with parents helping them feel involved, informed and increasingly confident in caring for their baby. For the right person, this role offers an excellent opportunity to build a career within neonatal care, developing both your clinical skills and your experience of supporting babies and families. Working Pattern: The role involves working as part of our 24-hour neonatal service, including long shifts, nights and weekends according to service requirements. Interview Date: To Be Confirmed For further information please contact: Tracey Perry tracey.perry1@nhs.net or Donna Rowe donna.rowe@nhs.net Clinical Nurse Managers As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

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