PaNDR Business Support Manager | Cambridge University Hospitals NHS Foundation Trust


Company:	Cambridge University Hospitals NHS Foundation Trust
Salary:	£39,959 - £48,117 p.a. pro rata
Hours:	Part-time
Location:	Cambridge, CB2 0QQ
Job type:	Permanent
Posting date:	7 Sept 2026
Closing date:	7 Oct 2026

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Summary

We are seeking a highly motivated Business Support Manager to join the Paediatric and Neonatal Decision Support and Retrieval Service (PaNDR).

Based at Addenbrooke's & The Rosie Hospitals in Cambridge, PaNDR is a unique regional service, delivering paediatric and neonatal critical care retrieval across 17 hospitals within the East of England.

The nature of this role requires a significant degree of organisational, leadership and communication skills, with the ability to manage and respond to day-to-day challenges supported by the Deputy Operations Manager.

Lead on a number of business support functions for the PaNDR office and be responsible for the implementation and management of relevant systems and processes.

Manage defined service areas within the responsibility of PaNDR, supporting Trust and regional strategies.

Manage and coordinate the day to day activities of the Emergency Bed Service team.

Lead on staff development for the Emergency Bed Service within PaNDR.

Act as the accountable lead for business and administrative support within the PaNDR service.

Lead on service improvement and development necessary to address the changing needs of the PaNDR service.

Maintain and promote the professional image of the PaNDR service.

Supervise and coordinate a comprehensive, confidential and high quality Executive Assistant service to the PaNDR Senior Management Team.

Key attributes of the post holder include judgement, discretion, diplomacy, calmness under pressure and a friendly, approachable style.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

All roles in the Trust include a mandatory 12-week training period. Therefore successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

This vacancy will close at midnight on 15th September 2026.

Interviews are due to be held on 5th October 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

This advert closes on Tuesday 15 Sep 2026

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