Learning & Development Officer


Company:	NHS Jobs
Salary:	£28,176 to £31,217 a year
Hours:	Full-time
Location:	Lichfield, WS14 9LH
Job type:	Permanent
Posting date:	4 Sept 2026
Closing date:	18 Sept 2026

Apply for this job

Summary

The role entails but is not limited to: Employee Education & Training (including external education) To coordinate internal study days and webinars, including scheduling of dates, arranging facilitators, room bookings and creating agendas where necessary To ensure lesson plans and presentations, as appropriate, are received in good time and that these are stored as required, ready for use on the day of training To ensure all training and education content is in line with St Giles brand To create flyers and emails to promote the learning opportunities to the relevant employees, in conjunction with the Marketing & Communications Department To work closely with all departments to advise when training and competencies for staff are due for completion To coordinate staff booking requests, cancellations and changes and create attendance lists for all sessions To provide on the day support for study days and webinars as appropriate To develop course evaluations, collate the results and share with the facilitators as appropriate, highlighting any areas of concern and ensuring feedback is received on improvements/changes, if applicable. To create and send attendance certificates to all delegates on completion of their training To ensure all training activity is accurately recorded on the employee training system To keep a clear log of all further education and other external training requests from employees, distribute training agreements and other correspondence as appropriate and ensure signed agreements are returned and logged as required To support the recording and reporting of apprenticeships in conjunction with the Director of People & OD Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided. Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery. Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame. Generate compliance reports for managers, senior leaders, and regulatory bodies. Support audits and inspections by providing accurate and timely evidence of training records To support gaining funds for apprenticeships in conjunction with the Director of People & OD To maintain accurate records to monitor and report on employee attendance Ensure the clinical, medical and non-clinical competency frameworks are kept up to date and reflect individual training records Support with the preparation and administration of training needs analysis eLearning To manage the eLearning system, ensuring modules are allocated correctly To set up new users, deactivate leavers and support with login and other general queries To maintain accurate records for all hospice group staff Track and report on training completion across the hospice group. Workforce Surveys Support with surveys across the hospice through the relevant system as and when required. Students and Placements To manage and coordinate all clinical placements in conjunction with the Higher Education Institutions and St Giles clinical leads as appropriate To monitor all clinical placement contracts, in conjunction with the Director of People & OD To coordinate all experience/shadowing day requests for clinical from healthcare professionals, in conjunction with clinical leads To maintain accurate records to monitor and report on clinical placements To provide on the day support where required Learning & Organisational Development Reporting To respond to internal & external enquiries and to monitor the Education Dept mailbox, responding appropriately to emails and storing information as necessary Produce and analyse audits and analysis providing narrative where appropriate to the Deputy Director of People and Organisational Development as part of Board Assurance Committees and any external stakeholders. Research To coordinate the end-to-end process for all research related projects including preparing all applications for the Research Assurance Committee. Key relationships: External stakeholders such as universities and NHS Trusts Director of People and Organisational Development People and Organisational Development team Executive Leadership team Senior Management Team Managers Employees Bank Workers and Volunteers Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Apply for this job