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Neighbourhood Manager

Company:Peabody
Salary:from £41,107 a year
Hours:Full-time
Location:Brent
Working pattern:Field-based
Job type:Permanent
Posting date:4 Sept 2026
Closing date:18 Sept 2026
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Summary

Neighbourhood Manager – Make a Difference in Your Community

Do you enjoy building relationships, solving problems and helping communities thrive? As a Neighbourhood Manager, you'll be the face of Peabody in your area, delivering excellent housing management services and working closely with residents to create safe, well-managed and welcoming neighbourhoods.

This is a varied and rewarding role where no two days are the same. You'll work with residents, community groups, local authorities and internal teams to improve customer satisfaction and deliver positive outcomes.

What you'll be doing

Deliver a high-quality neighbourhood and tenancy management service across your patch.

Build strong relationships with residents, stakeholders and partner agencies to support thriving communities.

Manage tenancy matters, safeguarding concerns, ASB cases and neighbourhood issues.

Carry out estate inspections, welcome visits and resident engagement activities.

Viewings and sign up of new tenancies

Support vulnerable residents and work with specialist teams to coordinate appropriate support.

Promote resident involvement and help shape local services through community feedback.

Please read before applying

This is a field-based role, with approximately 60% of your time spent on-site within the community. The areas include Brent, Hackney and Westminster.

You will be required to participate in an out-of-hours emergency rota.

Flexibility is required to respond to customer and service needs.

Interview Dates: Week Commencing 28th September. 1st Stage via Teams and 2nd Stage in person at our Ealing Office.

Got questions? Reach out to Mike Sugrue, Talent Specialist, at mike.sugrue@peabody.org.uk

We reserve the right to close this advert early should we receive enough applications.

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