Receptionist/ Telephonist


Company:	NHS Jobs
Salary:	from £12.79 an hour
Hours:	Full-time
Location:	Huddersfield, HD9 3TR
Job type:	Permanent
Posting date:	4 Sept 2026
Closing date:	20 Sept 2026

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Summary

The role involves supporting the delivery of a high-quality GP service by acting as a first point of contact for patients and visitors. You will provide a friendly, efficient and accurate service, assisting with appointment booking, patient enquiries and a range of administrative duties. Key responsibilities include (but are not limited to): Welcoming patients and handling enquiries at the reception desk Responding to telephone enquiries and directing patients to the most appropriate service Booking and managing patient appointments Using clinical IT systems (including SystmOne) to carry out administrative tasks such as patient registrations, updating records, and scanning correspondence into digital records Processing, repeat prescriptions and clinical information Supporting clinical staff, including chaperoning patients where appropriate Maintaining clinical areas, including re-stocking rooms Hours and Location This is a part-time role worked over a 3-day shift pattern, with shifts scheduled across the week to meet the needs of the service. The role is based across both of our sites in Holmfirth and Meltham, and staff are required to work flexibly between the two locations. This provides the opportunity to work closely with a wide range of colleagues and patients, and to develop a varied and rewarding role. Due to the nature of the role and the importance of teamwork and patient interaction, this position is fully on-site. The successful candidate may need to be able to travel between both sites.

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