Mental Health Outreach Support Worker
| Company: | Northamptonshire Mind |
|---|---|
| Salary: | 26,228 |
| Hours: | Part-time |
| Location: | Northampton |
| Job type: | Permanent |
| Posting date: | 4 Sept 2026 |
| Closing date: | 14 Oct 2026 |
Summary
Job Advert
Job Title Mental Health Outreach Support Worker
Responsible to Community Services Managers
Hours of Work Various part-time opportunities available; maximum 26 hours, minimum 12 hours – Monday to Friday
Responsible for The Mental Health Outreach Support Worker is as newly emerging role within the Age Well Teams, providing mental health support to patients within the community.
Location/Base Opportunities available across the county, working from one of our Community Hubs
Job Summary:
The position of Mental Health Outreach Support Worker will be working in partnership with the Primary Care Network’s Age Well Teams. The role provides the opportunity to work innovatively with a range of partner organisations to enhance the experience of older adults living in care homes and their own home.
The Age Well Teams provide early multi agency support for emerging needs, including Frailty clinics and care home teams and are working in partnership with Northamptonshire Mind to include mental health support for their patients.
Experience of, or a real interest in, supporting older adults is essential.
Working as part of our overall Integrated Holistic Support Team your primary responsibilities will be to:
- Support patients identified through the team who need mental health or emotional wellbeing support.
- Support patients through structured interventions, providing tools and strategies to support individuals’ mental health and emotional wellbeing.
- Signpost patients to other 3rd sector services, support & other community resources that will benefit the patient and assist patients to access the services identified.
- Work with patients to build confidence to attend and engage in services and/or support identified.
- Review whether identified services and support are working for the patient.
- Maintain an individual case load whilst working cohesively alongside other Age Well partner organisations, supporting a collaborative approach
- Support patients to enable them to remain as independent as possible within their own home and reduce the risk of crisis support.
- Participate in any other work identified by the team that is deemed suitable for a Mental Health Outreach Support Worker
- Ensure all meetings/interventions with patients are recorded.
- Attend any meeting identified for the Mental Health Outreach Support Worker to attend, including Multi-Disciplinary Team meetings.
Expectations:
All staff are expected to embody our mission, values, and competencies. This includes the expectation that they will;
- Show passion for what Northamptonshire Mind does and the changes we are making for people with mental health issues
- Work collaboratively across teams, services, locations, and organisations.
- Be willing to grow & develop the service
- Stand up for what they believe is best and trust in themselves and each other.
- Be open to others, ourselves and show a commitment to learning.
- Communicate effectively, ensuring their messages are understood and that they strive to understand others.
- Value diversity and treat others with respect, show sensitivity towards differences, promoting and encouraging diversity, building on people’s skills and talents to enhance our work.
- Take responsibility for their decisions.
- Always maintain an appropriate level of confidentiality
- Strong commitment to empowering mental health service users and their recovery
Experience and Skills:
Essential (E), Preferred (P)
- To have a positive attitude towards people with mental health issues (E)
- Demonstrate organisation and scheduling skills effective planning, to be creative and solutions focused. (P)
- Resilience and ability to deal with challenging situations. (E)
- Previous experience of working with vulnerable adults in a 1:1 setting and person-centred way. (P)
- Experience of creating and managing personal improvement/wellbeing plans for service users. (P)
- Ability to work within professional boundaries. (E)
- Computer literate (E)
- Full Driving Licence (E)
What we offer you:
- 31 days leave per year including public holidays, rising to 33 days after 5 years’ service, pro rata for part-time employees.
- Comprehensive service-specific induction and ongoing regular supervision, on the job training both internal and external, and development.
This role description is not an exhaustive list of duties and responsibilities but indicates the key responsibilities for the role.
The closing date for this vacancy is 12:00 on Monday 14th September 2026.
Interviews will take place on Friday 18th September 2026.