Contract and Operations Support - L3 Business Admin apprentice


Company:	Government Recruitment Service
Salary:	£30,485 to £30,485 a year
Hours:	Full-time
Location:	Birmingham
Job type:	Permanent
Posting date:	4 Sept 2026
Closing date:	18 Sept 2026

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Summary

A rewarding job where you earn while you learn!

This is a great opportunity to join DVSA’s Theory Test Contract Management Team, where you will learn new skills and gain a qualification.

Are you organised and good at multitasking?

Have you got a keen eye for detail?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

make roads safer
improve services for our customers
make road transport greener and healthier
harness the potential of technology and data
grow and level up the economy

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA

This role combines learning and practical on the job training. At the end of it all, you'll have a Level 3 qualification in Business Administration. Make no mistake, it’ll be hard work. You’ll need to be highly motivated, but we’ll help you balance your work and studies, better still, you will enjoy a host of great benefits.

The apprenticeship will be delivered in England by CT Skills or in Wales by Educ8.

The L3 Business Administration Apprentice – Contracts Support Apprentice is responsible for the supporting the management of one of two Theory Test Contracts: Test Centre Network (TCN) or the Theory Test Assessment Platform (TTAP) and the operational management of the services provided through these contracts.

Your responsibilities will include, but aren’t limited to:

Support the administration of contract and operational documentation for the Theory Test Service Contracts.
Support the routine financial reporting and invoice reconciliation, producing reports for Contract and Operational Delivery Manager for one of the Theory Test Services.
Support the analysis of data reports to help the operational and contractual management of supplied services.
Provide secretariat support for Contract management Boards including the producing of outputs for circulation.
Deal with general enquiries from suppliers of Theory Test Services, along with other key stakeholders.
Produce KPI performance reports for each supplier.

For further information on the role, please read the role profile which is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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