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Pupil & Family Support Attendance Officer

Company:Teaching Vacancies
Salary:Not specified
Hours:Full-time
Location:Prescot, L35 6NY
Job type:Permanent
Posting date:3 Sept 2026
Closing date:18 Sept 2026
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Summary

What skills and experience we're looking for

We have an exciting opportunity for a committed and enthusiastic Pupil & Family Support Attendance Officer to join our dedicated Attendance Team.

This rewarding role involves working closely with pupils, families, school staff and external agencies to improve attendance, remove barriers to learning and support young people to achieve their full potential.

The successful candidate will build positive relationships with families, undertake home visits where appropriate, coordinate support and intervention strategies, and contribute to safeguarding and inclusion practices across the school.

The ideal candidate will have experience working with children, young people or families, excellent communication skills, a resilient and proactive approach, and a commitment to improving outcomes for students. Knowledge of attendance, safeguarding and multi-agency working would be advantageous.

In return, we offer a supportive working environment, excellent professional development opportunities and the chance to make a real difference to the lives of young people.

Why Join Us?

• Permanent, full-time role

• ‘Good’ Ofsted-rated school (2023) – Part of Stephenson MAT

• Supportive environment – Reduced workload, tech investment & career development

• Excellent partnerships – Hope University, Ambition Institute, Rainbow Teaching School Hub and more

Purpose of the Post

To be responsible for focused work on preventative and early intervention activities, assist in tackling underachievement by working with families, parents, carers and children in school to enable all children to have full access to educational opportunities and help them to overcome barriers to learning.

• To reduce pupil absence by leading the delivery of attendance strategies

• To engage with families to support them to engage with the school and to recognise the importance of attendance and fulfill their legal responsibilities.

• To facilitate effective partnerships between parents, families and the school and its partners.

• To liaise with staff, parents, other education institutions and multi-agency partners to support pupil attendance.

What the school offers its staff

Our School’s mission is 'In Pursuit of Excellence’ in everything that we do and our core values; Learn, Think, Contribute, Care, embody our determination to ensure that all our students receive a first class education that enables them to take their place in society confidently.

We are a popular and high achieving school on the edge of Merseyside with a very strong reputation locally and significantly over subscribed.

Further details about the role

Knowledge and Experience

Understanding of key educational issues relating to the securing of regular school attendance and

raising of attainment

Knowledge of Child Protection issues

Experience of working with young people

Minimum 2 years experience of working with students in an educational setting

Experience of working with parents/carers/schools

Understanding of legal framework on non-attendance

Understanding of inclusion, especially within a school setting

Qualifications and Training

Good standard of Education up to GCSE or equivalent including Maths and English - Excellent literacy and numeracy skills

Evidence of continued professional development

Professional Qualification or equivalent (Teaching, Youth Work, Counselling, Social Work)

NVQ Level 3 or above or equivalent

Good ICT skills to support learning

Skills and Abilities

Ability to work effectively as part of a team

Ability to manage and prioritise a caseload and work to deadlines.

Ability to build and maintain effective working relationships with all pupils and colleagues

Ability to promote a positive ethos and role model positive attitudes

Effective writing skills

Ability to work collaboratively with other agencies/ services

Ability to communicate with a wide variety of audiences

Presentation skills

Ability to fulfil all spoken aspects of the role with confidence through the medium of English

Ability to work flexibly, when necessary, outside of normal working hours

Full driving licence & access to a vehicle*

*If an applicant cannot drive as they are precluded by disability, applicants are still welcome. Applicants are asked to provide a statement as to how they will be in a position to alternatively meet the requirements to enable the duties to be carried out effectively and efficiency with reasonable adjustments

Commitment to Equal Opportunities

Ability to understand and demonstrate commitment to equality and diversity

Commitment to safeguarding

Rainhill High School and Sixth Form is committed to safeguarding and promoting the welfare of children and young people as well as promoting equality of opportunity and community cohesion; where the diversity of different backgrounds and circumstances is appreciated and positively valued and expects all staff, volunteers and other workers to share in this commitment. This post is subject to an Enhanced Disclosing & Barring Certificate and online searches as part of our Safer Recruitment & Selection Procedures.

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