Discharge Officer


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Southampton, SO16 6YD
Job type:	Permanent
Posting date:	3 Sept 2026
Closing date:	24 Sept 2026

Apply for this job

Summary

As a Discharge Officer, youll be at the heart of our patient flow and discharge process supporting patients, families, and the multidisciplinary team (MDT) to ensure every discharge is safe, timely, and well-coordinated. Youll manage a caseload of patients across designated wards, working in partnership with clinical and community teams to help patients transition smoothly from hospital to home or ongoing care. This is an exciting opportunity to make a real difference to patient experience and service efficiency every single day. Key Responsibilities Coordinate and support the safe discharge of patients from the point of admission, ensuring plans are realistic, proactive, and person-centred. Work closely with nurses, doctors, therapists, social workers, and community partners to ensure discharge plans are communicated, documented, and delivered on time. Monitor and update patient discharge information on the hospitals digital systems (UHS Apps), escalating any issues or delays to the appropriate teams. Liaise with care agencies, care homes, and social services to arrange assessments, confirm placements, and restart care packages. Act as an advocate for patients and their families, providing clear discharge information and ensuring their voices are heard in decision-making. What Were Looking For Were looking for someone who is organised, compassionate, and confident communicating across multiple teams. The ideal candidate will be able to demonstrate: Strong organisational and multitasking skills, with the ability to prioritise a busy workload and meet deadlines. Excellent communication and teamwork, with the confidence to liaise effectively with staff at all levels and external partners. Experience in an administrative or patient-facing role, ideally within a hospital or healthcare setting. Good IT skills and confidence using Microsoft Office and hospital systems. A proactive and empathetic approach to supporting patients and their families during their hospital stay. Additional Information Youll work as part of a rota, which includes weekdays, weekends, and bank holidays as eRostered. The role is based at Southampton General Hospital. Full training and ongoing support will be provided, with opportunities to develop your knowledge at UHS. This post is subject to standard NHS employment checks, including references and right-to-work verification.

Apply for this job