Patient Support Advisor
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.73 an hour |
| Hours: | Full-time |
| Location: | Gosport, PO12 3PW |
| Job type: | Permanent |
| Posting date: | 3 Sept 2026 |
| Closing date: | 30 Sept 2026 |
Summary
Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service. Initiating contact with and responding to, requests from patients, team members and external agencies Clinically code data on Emis Web Photocopy documentation as required. Data entry of new and temporary registrations and relevant patient information as required. Input data into patients healthcare records as necessary. Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner. Maintain a clean, tidy, effective working area at all times. Monitor and maintain the reception area and notice boards.