Examination Support Administrator


Company:	Brook Street
Salary:	£14.42 to £14.42 an hour
Hours:	Full-time
Location:	Newport, NP10 8QQ
Working pattern:	Hybrid - 3 days remote
Job type:	Temporary
Posting date:	3 Sept 2026
Closing date:	3 Oct 2026

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Summary

Examination Support Administrator

Location: Newport

Hours: Monday - Friday, 9:00am - 5:00pm

Working Style: Hybrid (minimum 20% office-based)

Are you organised, detail-focused, and great with people?

We're looking for an

Examination Support Administrator to join our busy and supportive team in Newport. This is a fantastic opportunity for someone who thrives in a structured environment, enjoys working accurately, and wants to play a key role in delivering high-quality administrative support.

What you'll be doing

No two days are the same, but your key responsibilities will include:

Processing forms in line with agreed quality standards and legal requirements, and communicating outcomes clearly in writing

Accurately recording and maintaining data on internal databases, including uploading documents and identifying any gaps or errors

Producing clear, accurate documentation in line with guidance

Handling customer contact professionally:

Answering phone calls within 5 rings

Responding to general enquiries by letter/email within 5 days

Responding to detailed correspondence within 3 weeks

Supporting other teams with administrative tasks when required

Transformation & ways of working

Our office is currently undergoing an exciting

Transformation programme, introducing new ways of working. You'll be expected to actively engage and participate in this change.

We work in a

hybrid model, combining home and office working. You'll need to:

Attend the office for

at least 20% of your working week

Take part in rotas

Occasionally attend the office at short notice if business needs require

Training:

All training is office-based. The first

two weeks will be fully office-based, and there may be additional weeks where multiple office days are required (with advance notice).

What we're looking for

To succeed in this role, you'll need:

Strong

IT literacy

Excellent

accuracy and attention to detail

The ability to

prioritise tasks and meet deadlines

A timely, reliable approach to work

Excellent verbal and written communication skills

Why join us?

A structured role with clear expectations

Hybrid working for better work-life balance

Supportive training and development

The chance to be part of meaningful organisational change

If you're organised, dependable, and ready to make a difference behind the scenes, we'd love to hear from you.

Apply today and be part of our transformation journey.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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