Medical Support Secretary - Dermatology


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Liverpool, L9 7AL
Job type:	Permanent
Posting date:	3 Sept 2026
Closing date:	17 Sept 2026

Apply for this job

Summary

1. Type dictation from audio transcription of clinical correspondence anddocumentation. 2. Quality check documentation completed in clinical administration support. 3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. 4. Complete any tertiary referrals to external Trusts and ensure these arecompleted on the PAS system. Keep track of referrals to ensure patient ispromptly reviewed. Check that follow up appointments are arranged inconjunction with patient pathway. 5. Mentor, train and supervise relevant junior staff as required. 6. Deal appropriately with concerns from staff in line with Trust policy. 7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. 8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.9. Ensure all letters and discharge summaries are copied to the appropriateprofessionals, including patients. 10. Ensure efficient audit processes in place concerning correspondence toensure quality levels maintained and rectify accordingly. 11. Take minutes of meetings, circulating to relevant groups. 12. Obtain information as requested by line manager. 13. Attend appropriate training, meetings and education sessions when required 14. Work with managers to review working practices, ways of working and find solutions to problems 15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures. 16. Organise and order stationery as appropriate. 17. Ensure all mandatory training is up to date and report accordingly. 18. Record and input data onto databases and systems as appropriate 19. Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure the office runs smoothly. 20. General office duties, including incoming and outgoing mail, e-mail, fax,photocopying. Participate in housekeeping of office environment.

Apply for this job