Senior Document Controller


Company:	NHS Jobs
Salary:	£28,392 to £31,157 a year
Hours:	Full-time
Location:	Seaton Delaval, NE25 0QJ
Job type:	Permanent
Posting date:	3 Sept 2026
Closing date:	16 Sept 2026

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Summary

Manage and maintain the electronic Quality Management System (eQMS) documentmanagement module, including document issuance, compatibility checks, templatecreation/maintenance, controlled copy management (issuance and reconciliation), andoversight of any paper or hybrid processes (e.g., wet signatures, scanned uploads, periodicreviews). Manage document storage and archiving processes, including oversight of the DocumentRecords Store and maintenance of hard copy documents e.g. training forms, validationprotocols etc. ensuring compliance, traceability and accessibility. Collaborate with the QA Computerised Systems Validator to execute system validationprotocols and escalate/document any data integrity or document-management-relatedadministrative issues. Set up and maintain the Asset Module on the eQMS, including data entry, record updates andsupporting the QA Validation team to track asset related-requirements Set up and maintain the Supplier module on the eQMS, including data entry, record updates,and supporting supplier approval processes by liaising with suppliers to obtain requiredqualification documentation. Set up and maintain the Audit module on the eQMS, including data entry, supporting the QAOperations team with audit scheduling, documentation, and tracking of findings. Provide administrative support across additional PQS modules, including CAPA (Correctiveand Preventive Actions) and Incidents & Occurrence (I&O), ensuring accurate data entry,tracking of actions, and timely follow-up. Support the development and updating of training materials related to PQS processes,including assistance with procedure updates and controlled document revisions. Assist with complaints management activities, including drafting correspondence, supportingsupplier communications, and maintaining accurate complaint records. Support Quality Key Performance Indicator (KPI) tracking and reporting, assisting in thepreparation of metric reports and ensuring accurate and timely performance data for QAreview.

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