Security Officer
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | RG21 4FS |
| Job type: | Permanent |
| Posting date: | 3 Sept 2026 |
| Closing date: | 3 Oct 2026 |
Summary
Security Officer Role - Mitie
Location: Network Rail - BasingstokeJob Type: Full-time
Shift Rota: Monday-Friday (12Hour Shifts)
Company Description
Mitie was founded in 1987 and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.
-Over 49,000 employees
-100+ office locations
-Thousands of customers across the UK
There's no limit to what you can achieve working at Mitie.
Company Values
Delivering the exceptional, every day
Our Purpose:Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise to Our People: A workplace where you can thrive and be your best every day.
Our Promise to Our Customers: A trusted partner creating exceptional environments, adding value every day.
Core Values & Culture
-We are one MitieWe work together to deliver a seamless, unrivalled service and support both customers and colleagues.
-Integrity and TrustThese are at the heart of everything we do. We treat others with respect and represent the company with pride.
-We go the extra mileWe solve problems, improve processes, and always keep our promises.
-Diversity makes us strongerWe value different backgrounds and perspectives—everyone has a voice.
-Customer-focusedWe act as a trusted partner, putting customers at the centre of everything.
Key Behaviours
-Knowledge of relevant security procedures
-Excellent customer service
-Strong teamwork
-Health & safety awareness
-Effective communication skills
Mitie is committed to building a diverse and inclusive environment where everyone can thrive.
Main Duties
-Maintain a professional presence: determined, trustworthy, attentive, and approachable
-Welcome clients and visitors warmly:
-Issue and manage ID badge's
-Operate:
-Phones
-Emails
-IT systems
-CCTV
-Alarm systems
-Access control (doors and car park)
-Monitor and respond to:
-Suspicious activity
-Potential criminal behaviour
-Maintain control of incidents until emergency services arrive
-Record, report, and escalate incidents to the Account Manager
Person Specification
-Strong team player with a positive attitude
-Ability to work independently
-Previous security experience preferred
-Flexible approach to working hours
-Excellent customer service skills
-Willingness to go above and beyond for clients and visitors
-Strong written and verbal communication
-Ability to remain calm under pressure
Knowledge & Requirements
-Understanding of:
-Health and Safety at Work Act
-Criminal and Civil Law
-Police and Criminal Evidence Act
-SIA Licence - (Door Supervision or Security Guarding) - Essential
Additional Information
-Equal opportunities employer
-Strong focus on diversity and inclusion
-Commitment to employee growth and development