Retail Sales Supervisor
| Company: | East Anglia's Children's Hospices |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Part-time |
| Location: | Fakenham, NR21 9BX |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 2 Sept 2026 |
| Closing date: | 16 Sept 2026 |
Summary
Working Pattern: 2 days over a 6 day week including weekends
* Mandatory weekend working on a rotational basis *
£12.71 per hour
East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our Fakenham Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.
Located in the heart of the historic market town of Fakenham, our shop benefits from a loyal customer base and strong community support. The shop is arranged across two sales floors, offering customers a wide range of stylish, quality pre-loved and new goods. This varied environment makes every day different and provides an exciting opportunity for someone who enjoys retail, customer service, and teamwork.
What you’ll do:
• Support the Shop Manager in achieving ambitious sales targets.
• Maintain high standards of display, presentation, and cleanliness.
• Promote Gift Aid and help grow our eCommerce presence.
• Act as Duty Manager when required, ensuring smooth day-to-day operations.
• Recruit, train, and support volunteers in a positive and inclusive environment.
• Build strong relationships with customers and the local community.
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