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Patient Administrator

Company:NHS Jobs
Salary:from £12.71 an hour
Hours:Full-time
Location:Pudsey, LS28 7QR
Job type:Permanent
Posting date:2 Sept 2026
Closing date:18 Sept 2026
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Summary

The Patient Administrator is primarily responsible for clearing the admin task list in SystmOne Workflow and booking patients in for their reviews and/or tests in an organised and efficient manner. This post involves a lot of patient contact and so the postholder will be friendly, polite, caring and professional. Primary responsibilities: Clearing the admin teams task list in SystmOne workflow. Contacting patients to organise healthcare reviews and tests, in a kind and courteous manner. Putting patients at ease and providing clear, concise information. Making clear and concise notes of patient interactions and ensuring these are documented accurately in the SystmOne clinical software tool. Dealing appropriately with instructions and queries from clinicians and outside agencies. Maintaining strict confidentiality in relation to all issues concerned within requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles. Remaining up to date with all statutory and mandatory training. Additional (as appropriate) Dealing with patient requests received via the online consult system. Responding to email requests received, as appropriate. Supporting the pharmacy team with patient prescription requests.

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