Training Officer


Company:	Elite Hotels
Salary:	Competitive salary plus service charge*
Hours:	Part-time
Location:	BN21 4EQ
Job type:	Permanent
Posting date:	2 Sept 2026
Closing date:	2 Oct 2026

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Summary

This is a new opportunity created by The Grand Hotel, Eastbourne to support our commitment the development of our team.

Training Officer Overview:

This hands-on and practical training position plays a key role in embedding Elite Hotel’s culture, service standards and behavioural expectations across the property. Through on-the-job, online and classroom training, working closely with the Human Resources Manager and Heads of Departments across the Hotel operation, you will ensure learning programmes are translated to consistent on-the-floor performance, supporting managers to build capability, accountability and engagement with their teams. You will design, deliver and support a range of learning and development activities to develop consistent standards that reflect the Company’s culture and the ethos of delivering distinctive, engaged and guest-centric service.

As Training Officer you will have experience of delivering a wide variety of activities from induction, statutory and compliance training to customer service - ideally within a hospitality setting. As a natural role model you will set the tone for a thriving learning environment including supporting the hotel’s apprenticeship activities and mentor guest-facing apprentices in the completion of their apprenticeship programme.

This role will suit someone who;