Receptionist


Company:	TMP College
Hours:	Full-time
Location:	Wigan, WN3 4EL
Working pattern:	On-site
Job type:	Permanent
Posting date:	2 Sept 2026
Closing date:	2 Oct 2026

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Summary

The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism.

• The Receptionist acts as the first point of contact for visitors, learners and staff.

• Manages incoming calls, emails and general enquiries efficiently and professionally.

• Maintains a secure reception area, including overseeing visitor sign-in procedures.

• Provides clear information to learners, parents/carers and external agencies.

• Carries out general administrative including filing, copying, data entry and document management.

• Maintains accurate and up-to-date learner records in line with data protection requirements.

• Organises and schedules meetings, appointments and college events.

• Prepares reports, letters, and official documentation as required.

• Interacts positively with learners, promoting a supportive and inclusive environment.

• Assists staff with administrative aspects of learner support plans and records.

• Responds calmly and appropriately to situations involving vulnerable learners.

• Manages and orders office supplies as needed.

• Supports attendance monitoring and reporting processes.

• Liaises effectively with staff and external professionals.

• Engages in regular CPD to develop knowledge of SEND and inclusive practice.

• Any other duties as reasonably requested.

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