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Application Support Analyst

Company:BPM Tech
Salary:£28,000 to £30,000 a year
Hours:Full-time
Location:Bradford
Working pattern:Hybrid - 3 days remote
Job type:Permanent
Posting date:2 Sept 2026
Closing date:2 Oct 2026
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Summary

Application Support Analyst

Hybrid – 2 days in the office | Monday–Friday, 8am–6pm shift coverage

We’re looking for an Application Support Analyst to join a small, collaborative team providing technical support across a business-critical booking software platform.

Working as part of a team of three, you’ll handle a steady flow of support queries from internal teams, customers and external users, primarily through Jira, email and a virtual agent. You’ll investigate issues, troubleshoot problems, coordinate with internal teams and third parties, and make sure fixes and queries are followed through to resolution.

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