Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | London, SW19 1NX |
| Job type: | Permanent |
| Posting date: | 1 Sept 2026 |
| Closing date: | 1 Oct 2026 |
Summary
Welcoming patients to the surgery in courteous manner and projecting a positive and friendly image to patients and other visitors. Providing general information, assistance and directing patients in accessing the appropriate service. Answering the telephone and transfer calls to the appropriate healthcare professional or other team members. Processing telephone requests for appointments, visits and consultations and dealing with requests for home visits, changing appointments etc. Maintaining and monitoring the practice appointments system. Registering new patients and ensuring all necessary information is obtained and entered. Updating patients medical records as required. Filing, photocopying and scanning organisational documents, records, patients documentations. Reporting any problems with the premises, medical equipment or the running of the practice to the manager. Ensuring the reception area, notice-boards, the entrance remain tidy and welcoming. Abiding by all legislation in relation to patient information, data protection and confidentiality. Following practises procedures and protocols. Undertaking any other administrative duties that may arise from time to time to assist in the smooth running of the practice. Practice provides extended hours for patients access.