Administrator / Service Controller
| Company: | ARC (Norwich) Ltd |
|---|---|
| Salary: | £15 to £15 an hour |
| Hours: | Full-time |
| Location: | NR1 3QU |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 1 Sept 2026 |
| Closing date: | 1 Oct 2026 |
Summary
Job Title: Administrator / Service Controller
Job Type: Temporary with opportunity into permanent.
Location: Norwich
Rate of pay: £15 per hour
Are you a Service Controller looking for work?
Temporary to Permanent Opportunity
We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position.
Hours: Monday - Friday, 8:30am – 5:00pm, 1 hour lunch.
Start Date: ASAP
The Role:
• Coordinating engineers' schedules and appointments
• Managing incoming service requests and allocating work
• Liaising with customers to provide updates and resolve queries
• Raising and processing job sheets and service documentation
• Maintaining accurate records and updating internal systems
• Providing general administrative support to the service team
The Ideal Candidate:
• Previous experience in a service controller, scheduler, coordinator or administration role
• Excellent communication and customer service skills
• Strong organisational skills with the ability to prioritise workloads
• Confident using Microsoft Office and computer systems
• Able to work independently and as part of a team
This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team for the right candidate.
BENEFITS OF WORKING FOR ARC
• Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our Health Assured scheme for you and your family.
• Access to Free online training.
Please contact our Recruitment specialists if you are available for this position
ARC GROUP
A focus on recruitment, a passion for people.