senior support worker


Company:	Rock Lennox Ltd
Salary:	from £13.90 an hour
Hours:	Full-time
Location:	leicester, LE3 9PG
Working pattern:	On-site
Job type:	Permanent
Posting date:	1 Sept 2026
Closing date:	1 Oct 2026

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Summary

We are seeking a dedicated and experienced Senior Residential Support Worker to join our team in providing a safe, secure, and nurturing home for young people aged 8 to 18. In this senior role, you will help promote a caring environment that delivers a high standard of specialised personal care, meeting individual needs while ensuring every child and young person is treated with respect, dignity, and afforded their rights to privacy, independence, and choice.

As a senior member of the team, you will model best practice, support the development of junior colleagues, and help drive the continuous improvement of our home to ensure we consistently meet the highest standards of care.

Core Care & Support:

Maintain a firm, caring, consistent, and well-ordered environment at all times

Supervise children and young people before and after the school/college day, including mealtimes, and proactively support the development of their independent living and cooking skills

Accompany children and young people on recreational activities, demonstrating positive role modelling in all interactions

Work as part of a team to deliver a structured programme of evening and weekend activities, effectively managing small budgets

Promote the social, emotional, and developmental well-being of all children and young people

Assist with the medical and physical needs of children and young people, encouraging participation regardless of ability

Ensure healthcare needs are met, including making appointments, accompanying young people, and completing written reports following attendance

Support education staff with daily educational needs, providing a 24-hour learning environment with vocational activities and helping develop numeracy and literacy skills

Secure all buildings on leaving the site and provide cover in other areas as required

Planning, Safeguarding & Compliance:

Actively promote and participate in care planning, develop risk assessments, implement behaviour management strategies, and attend regular team meetings

Promote and safeguard the welfare of children and young people, staying up to date with changes in safeguarding legislation and policy

Maintain detailed, accurate logs of all accidents, incidents, or physical interventions, and confidently challenge suspected inappropriate practice in line with policies and procedures

Report immediately to management any noticeable changes in health, behaviour, or circumstances

Undertake administrative tasks linked to the care of children and young people, including maintaining accurate records and reports for the Home and regulatory bodies

Ensure all records, files, and documentation are maintained to a high standard and are readily available for inspection purposes

Senior Leadership & Team Development:

Act as a positive role model and mentor to junior staff, promoting a culture of learning, reflection, and high-quality practice

Support the Registered Manager in embedding the home's policies, procedures, and statement of purpose into daily practice

Contribute to the home's self-assessment and quality assurance processes, identifying areas for improvement and helping implement action plans

Provide day-to-day guidance and support to team members, offering constructive feedback and promoting consistent approaches to care

Participate in case reviews and provide support when difficulties arise, offering leadership during challenging situations

Liaise professionally with other staff, external professionals, parents, and carers, representing the home with professionalism and integrity at all times

Help ensure the physical environment of the home remains safe, welcoming, and suitable for children and young people

Encourage children and young people to express their views and involve them in decisions that affect their lives, ensuring their voices are heard and acted upon

Participate in annual performance appraisals and undertake relevant continuous professional development

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