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GP Medical Secretary

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:Brighton, BN2 8BU
Job type:Permanent
Posting date:28 Aug 2026
Closing date:25 Sept 2026
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Summary

The Medical Secretary will provide administrative and secretarial support to the clinical team, ensuring referrals and patient correspondence are managed efficiently and accurately. Key responsibilities include: Audio typing and processing GP dictations, prioritising urgent and Two Week Wait (2WW) referrals. Preparing and sending referrals using SystmOne and the NHS e-Referral Service (eRS). Managing and actioning clinical tasks received from GPs, nurses, pharmacists, physiotherapists, enhanced access clinicians and administrative teams. Processing referrals generated from clinical letters and correspondence. Chasing hospitals and external providers for referral outcomes, appointments or additional information where required. Sending supporting documentation such as blood results, patient summaries and clinic letters to hospitals and other healthcare providers. Monitoring and processing incoming clinical correspondence and Advice & Guidance responses within eRS. Managing and responding to email requests from hospitals, nursing homes, community services and other healthcare organisations. Supporting the administrative process following patient deaths, including preparing documentation and referrals for the Medical Examiner. Ensuring patient records are updated accurately and confidential information is handled in line with NHS policies.

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