21719 - Operational Support Grade - HMP Drake Hall (Prison Support Role)


Company:	Ministry of Justice
Hours:	Full-time
Location:	Stafford, ST21 6LQ
Working pattern:	On-site
Job type:	Permanent
Posting date:	28 Aug 2026
Closing date:	10 Sept 2026

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Summary

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.

In addition to your base pay, you will receive:

annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)

9 days bank, public and privilege holidays

access to a paid Level 2 apprenticeship in customer service

access to the generous Civil Service pension scheme

season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

Salary: £30,491

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts

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