Neighbourhood Officer


Company:	Triumph Consultants Ltd
Salary:	£18.16 to £18.16 a day
Hours:	Full-time
Location:	Frome, BA11 4BN
Job type:	Temporary
Posting date:	28 Aug 2026
Closing date:	26 Sept 2026

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Summary

What's involved with this role:

Triumph Consultants are looking for a Neighbourhood Officer to provide an effective, flexible landlord service to customers and to build communities, which our customers are proud to live in. You will be advising people and resolving complex issues so you will have experience in dispute resolution along with excellent interpersonal and written communication skills with an ability to think creatively. Contract is for 3 months in Somerset.

Neighbourhood Officer (Housing)

Pay Rate: £18.16 per hour PAYE

Hours per week: 37, Monday – Friday, 08:30 - 17:00

Contract length: 3 Months

Location: Frome, Somerset, BA11 4BN

Key requirements:

A full UK driving licence is essential and must have access to their own vehicle and be comfortable travelling between properties and customer locations as required.

Previous experience in housing, neighbourhood management, tenancy management.

Experience of working in a customer focussed environment

Knowledge of the housing sector and current housing issues

Key responsibilities:

Enforce and support the landlord strategies of Safety First and Rent First.

Use a risk-based approach to schedule and complete Neighbourhood Inspections. Be accountable for identifying and reporting risks to ensure the risk is managed effectively.

Manage tenancies through support and enforcement with an emphasis on collaborative multi-agency working

Proactively investigate suspected cases of tenancy fraud, to ensure our properties are being occupied in accordance with the terms of the tenancy agreement. Take responsive action to address any issues.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

ATR 5303866

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Job Ref: 5303866

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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