Customer Service Administrator
| Company: | Workchain |
|---|---|
| Salary: | £12.71 to £12.71 an hour |
| Hours: | Full-time |
| Location: | CV3 2TF |
| Job type: | Contract |
| Posting date: | 27 Aug 2026 |
| Closing date: | 9 Oct 2026 |
Summary
Customer Service AdministratorLocation: CoventryPay: £12.71 per hourJob type: TemporaryShift: DaysA temporary opportunity is available for a Customer Service Administrator to join a busy office-based team in Coventry. This role would suit an organised and approachable individual who enjoys helping people and keeping administrative tasks on track.About the companyThis organisation provides community equipment services and support designed to help people remain independent and safe in their own homes. Its customer service teams respond to enquiries and help coordinate services in a professional and timely manner across the local area.The role for Customer Service AdministratorAs Customer Service Administrator, your responsibilities will include:• Handling incoming calls and enquiries in a helpful, professional manner• Recording customer information accurately on internal systems• Responding to queries and directing them to the appropriate team• Supporting the coordination of deliveries, collections, repairs or other service requests• Updating records and maintaining accurate documentation• Liaising with colleagues to ensure enquiries are followed up promptly• Carrying out general administrative duties to support the officeAbout youYou should have:• Good communication and telephone manner• Strong organisation and attention to detail• The ability to manage multiple tasks and prioritise effectively• Basic computer skills and confidence using office systems• A calm, helpful and professional approach• The ability to work independently and as part of a teamPrevious customer service or administration experience would be useful, but a positive attitude and willingness to learn are equally important. Full training and support will be provided for the role.Benefits• Paid every Wednesday• Potential opportunity for permanent employmentApply today.