LS25/26 PCN Mental Health Care Coordinator
| Company: | NHS Jobs |
|---|---|
| Salary: | from £25,009 a year |
| Hours: | Full-time |
| Location: | Leeds, LS14 1HX |
| Job type: | Contract |
| Posting date: | 27 Aug 2026 |
| Closing date: | 25 Sept 2026 |
Summary
Care Coordination and Patient Support Act as a key point of contact for patients, carers and professionals involved in care. Coordinate care for individuals with complex health, social care and psychological needs. Support patients to understand their diagnosis, treatment options and available services. Promote independence, self-management and improved quality of life. Support patients to attend appointments and engage with health and care services. Monitor wellbeing and identify changes in need, escalating appropriately. Support individuals experiencing anxiety, low mood, loneliness, adjustment difficulties or distress. Provide ongoing contact and support to reduce social isolation and improve engagement. Carer and Family Support Provide practical, emotional and informational support to carers and families. Identify carers experiencing stress, burnout or social isolation. Support access to carers assessments, respite services, benefits advice and peer support. Provide information on dementia progression and coping strategies. Promote carer wellbeing and resilience through ongoing engagement. Service Navigation and Advocacy Provide information, advice and signposting to health, social care, housing, welfare and voluntary sector services. Support patients and carers to access appropriate services and overcome barriers. Promote personalised care and shared decision-making. Advocate on behalf of patients and carers where appropriate. Multi-Disciplinary Team Working Work collaboratively with GPs, Dementia Nurse, Care Coordinators, Social Prescribers, Community Nurses, Mental Health Practitioners, Social Workers and voluntary sector partners. Participate in MDT meetings and case discussions as required. Share relevant information in line with information governance requirements. Contribute to coordinated, integrated care planning across services. Safeguarding, Governance and Administration Identify safeguarding concerns and escalate appropriately in line with procedures. Support safeguarding processes and contribute to information gathering where required. Maintain awareness of the Mental Capacity Act and Best Interest decision-making. Maintain accurate, timely and confidential electronic patient records. Support audits, data collection and service evaluation activities. Ensure compliance with GDPR, confidentiality and information governance standards. Contribute to continuous improvement of the Dementia Nurse Service and Frailty Team. Attend supervision, mandatory training and team meetings. Develop and maintain effective working relationships with partner organisations. Promote equality, diversity, inclusion and person-centred care in all aspects of work. Work within organisational policies and professional standards. Undertake any other duties appropriate to the role.